Privacy Policy

Effective Date: 09 March 2026

This Privacy Policy describes how Cavender Grande Ford, collects, uses, shares, and protects your personal information when you visit our website, use our services, or communicate with us. We value your privacy and are committed to protecting your personal data in accordance with applicable privacy laws and best practices.

1. Who We Are

Cavender Grande Ford is a professional dental care provider. We offer comprehensive family dental services, including preventive care, restorative treatments, and consultations. All business operations and communications under the name Cavender Grande Ford.

2. Information We Collect

We may collect the following types of personal information when you interact with our website, forms, or representatives: Full Name, Phone Number, Email Address, Address, Appointment or service preferences, and any additional information voluntarily provided via contact forms or communications. We do not collect financial or sensitive health information unless explicitly required for a specific service and collected via secure channels.

3. How We Use Your Information

Your data may be used to:

Schedule dental appointments or consultations,
Provide requested services and appointment updates,
Communicate appointment reminders, service notices, and promotions,
Improve our patient experience and service offerings,
Comply with legal or regulatory obligations.

We only use your personal information for the purposes described and do not sell it to third parties.

4. SMS/Text Communication Policy

By providing your phone number, you consent to receive service-related communications via SMS from Cavender Grande Ford. This includes:

Appointment reminders,
Treatment or visit updates,
Follow-up messages,
Occasional marketing (if consented).

Message and data rates may apply.

Message frequency may vary.

You may opt out at any time by replying STOP, or get assistance by replying HELP.

By opting in, you consent to receive non-marketing messages related to appointment confirmations, treatment updates, and service notifications from Cavender Grande Ford. You may also receive marketing messages such as promotions, special offers, and service updates if you have opted in separately. Message frequency may vary. Message & Data Rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Consent is not required to receive services.

5. Data Sharing

We may share your personal data with trusted third-party service providers (such as CRM platforms or communication tools) solely for business operations. These providers are contractually required to uphold strong data protection standards. We do not sell or rent your personal data.

5.1 Mobile Information Sharing:

Your mobile number and SMS consent information will not be sold, rented, or shared with third parties for marketing purposes. We may share mobile data only with trusted service providers that assist us in delivering SMS communications and operational services, in compliance with applicable regulations.

5.2 Cookies & Tracking Practices:

Our website may use cookies, pixels, and similar technologies to enhance user experience, analyze site traffic, and improve services. Cookies help remember user preferences and understand how visitors interact with our site. You may disable cookies in your browser, but some features may be limited. Cookies are not used to collect sensitive personal information.

6. Data Security

We use reasonable technical and organizational safeguards to protect your data, including:

Secure servers and SSL encryption,
Access controls and staff training,
Regular monitoring for vulnerabilities.

While we take your privacy seriously, no system can be 100% secure. You acknowledge this risk by using our services.

7. Your Rights

Depending on your location, you may have rights under privacy laws including:

Access to your personal data,
Requesting corrections or updates,
Requesting deletion of your data,
Withdrawing consent to communications,
Requesting data portability.

To exercise your rights, contact us at:

📧 Email: [email protected]
📞 Phone: +1 832-594-7583

8. Retention of Information

We retain your personal data only as long as necessary to fulfill our services and legal obligations. You may request deletion at any time, subject to regulatory compliance.

9. Changes to This Policy

We may update this Privacy Policy occasionally. All updates will be posted with a new effective date. Continued use of our website or services indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

🏢 Business Name: Cavender Grande Ford
📧 Email: [email protected]
📞 Phone: +1 832-594-7583
📍 Address: 3600 N IH-35, San Antonio, TX, United States, Texas

Your use of our services is also governed by our Terms & Conditions.